🚚 Shipping Policy – MSAF Garden

At MSAF Garden, we aim to deliver your gardening essentials safely and quickly so you can start growing without delay.

📦 Order Processing

• All orders are processed within 24 hours of order confirmation.

• Orders placed before 1:00 PM are eligible for same-day dispatch (except Sundays & public holidays).

• Orders placed after the cut-off time will be dispatched on the next working day.

🚀 Delivery Timeline

• Gujarat: 1 – 3 working days

• Metro Cities: 3 – 5 working days

• Other Locations: 4 – 7 working days

Delivery timelines may vary during peak seasons, sales, or due to courier service delays.

🌱 Live Plants Shipping

• Plants are packed using protective eco-friendly packaging to ensure safe transit.

• Slight soil movement or minor leaf damage during transport is normal and does not affect plant health.

• We recommend unboxing plants immediately after delivery and watering if required.

💰 Shipping Charges

• Free Shipping on orders above ₹XXX

• A standard shipping fee of ₹XX applies to orders below the free shipping value.

📍 Order Tracking

• Once your order is dispatched, you will receive a tracking link via SMS / Email / WhatsApp.

• You can also track your order from the My Account → Orders section.

❗ Delivery Delays

While we strive for timely delivery, delays may occur due to:

• Weather conditions

• Courier partner issues

• Remote location accessibility

• High order volume during sales

📞 Need Help?

For any shipping related queries, contact us at:
📧 support@msafgarden.com
📱 +91 XXXXX XXXXX